Enjoy Free Worldwide Shipping with Lavenza!

At Lavenza, we’re committed to making your shopping experience seamless and enjoyable. That’s why we offer free shipping to every corner of the globe!

Shipping Information

Processing Time:
All orders take up to 3 business days to process before they are shipped.

Shipping Regions & Estimated Delivery:

North America

  • Canada (Canada Post): 1–10 business days

  • USA (DHL eCommerce, USPS, UPS): 1–10 business days

  • Mexico (RedPack): 1–10 business days

Africa

  • South Africa (Private Courier): 1–10 business days

  • Rest of Africa: 1–10 business days

Oceania

  • Australia (AU Post): 1–10 business days

  • New Zealand (NZ Post): 1–10 business days

Asia

  • Singapore (Legion Express): 1–10 business days

  • Malaysia (ABX Express): 1–10 business days

  • United Arab Emirates (Winlink): 1–10 business days

  • Saudi Arabia (Winlink): 1–10 business days

  • Rest of Asia: Local Post or Insured DHL (recommended) – 1–10 business days

Europe

  • United Kingdom (Yodel): 1–10 business days

  • Ireland (An Post): 1–10 business days

  • Germany (DHL Paket): 1–10 business days

  • Switzerland, Sweden, Belgium & Denmark (Asendia): 1–10 business days

  • France (LaPoste): 1–10 business days

  • Italy (Posteitaliane): 1–10 business days

  • Rest of Europe (Swiss Post): 1–10 business days

South America

  • Insured DHL (recommended): 1–10 business days

Order Handling

We aim to ship your order within 1–3 business days. Once your order is dispatched, you’ll receive a tracking number by email, so you can follow it every step of the way.

To protect your items, we use secure, durable packaging. While we strive for timely delivery, Lavenza cannot be held responsible for delays, lost or damaged parcels, or shipments sent to incorrect or invalid addresses.

If there’s a delay or issue with your order, our team will help you trace your package. Please note: shipping fees are non-refundable for delays caused by product availability.

Customs & Import Duties

Customers are responsible for any customs fees or import taxes charged by their local authorities. Lavenza cannot cover these charges.

Tracking Your Order

You’ll receive a tracking number via email as soon as your order ships. Use this to monitor your delivery online.

For any shipping questions, contact us at help@Lavenza.co.uk.

90-Day Money-Back Guarantee

We want you to love your Lavenza experience! If you’re not completely satisfied with your IPL Hair Removal Handset, you can take advantage of our 90-day money-back guarantee. [Click here for full details]

Refunds & Returns

Your satisfaction is our priority. If your item arrives damaged or defective, we will cover the return cost. Please return items in their original condition within 1 year of purchase. For assistance, email help@Lavenza.co.uk.

If you’re not happy with your purchase, you can request a full refund under our 90-day guarantee. Items must be used for at least 70 days before a refund can be requested.

We’re here to make your experience smooth and worry-free. For any questions, reach out to us anytime.

Thank you for choosing Lavenza!