Lavenza 90-Day Money-Back Guarantee

At Lavenza, we know that choosing the right personal care product can be daunting—especially when it promises impressive results. That’s why we offer a 90-Day Money-Back Guarantee, so you can shop with confidence and peace of mind.

Experience the Lavenza Difference—Risk-Free

Try our IPL Hair Removal devices for 90 days and see the smooth, radiant skin you’ve been dreaming of.

How to Claim Your Money-Back Guarantee

  1. Trial Period
    Use your Lavenza handset for 15 to 90 days from the date of delivery.

  2. Complete Your Treatments
    Perform at least 12 IPL treatments (twice per week). Before each session, take a clear photo of the area being treated before shaving. Photos must include automatic time and date stamps from your camera.

  3. Submit Your Claim
    If you don’t see noticeable hair reduction after 12 treatments, email your 12 stamped photos along with your order number to help@Lavenza.co.uk. Our team will review your application carefully.

All claims must be submitted within 90 days of receiving your handset.

Our Commitment to Quality

  • Photo Requirements: Ensure all photos are clear and show visible time and date stamps. Incomplete submissions cannot be processed.

  • Refund Process: Once approved, we’ll refund the full purchase price upon receiving the returned handset.

Additional Warranty

We stand behind the quality of our products. If your handset arrives damaged or malfunctions, we offer a 1-year warranty for added peace of mind. For assistance, email help@Lavenza.co.uk.

Thank you for choosing Lavenza. We’re committed to helping you achieve the smooth, hair-free skin you deserve!