Privacy Policy

Last Updated: Feb 12, 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. It also outlines your privacy rights and how applicable laws protect you.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.
Affiliate means any entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of voting shares, equity interest, or other securities.
Company (referred to as “Company”, “We”, “Us”, or “Our”) refers to Lanveza Ltd.
Cookies are small files placed on your device that store browsing data and improve user experience.
Country refers to London, United Kingdom.
Device means any device capable of accessing the Service, including a computer, mobile phone, or tablet.
Personal Data means any information that identifies or can identify an individual.
Service refers to our Website.
Service Provider means any third party who processes data on behalf of the Company to support, operate, or improve the Service.
Usage Data means data collected automatically from the Service or its infrastructure (e.g., page visit duration).
Website refers to Lanveza, accessible at lavenza.co.uk.
You means the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data We Collect

Personal Data

While using our Service, we may collect personally identifiable information, including but not limited to:

Email address

Usage Data

Usage Data is collected automatically and may include:

IP address
Browser type and version
Pages visited
Date and time of visit
Time spent on pages
Device identifiers
Diagnostic data

If you access the Service via mobile device, we may also collect:

Mobile device type
Unique device ID
Mobile operating system
Mobile browser type

Tracking Technologies and Cookies

We use Cookies and similar technologies (such as web beacons, tags, and scripts) to monitor activity and improve our Service.

Types of Cookies We Use

1. Essential Cookies (Session Cookies)
These are necessary for website functionality, user authentication, and fraud prevention.

2. Notice Acceptance Cookies (Persistent Cookies)
These remember whether you have accepted the use of cookies.

3. Functionality Cookies (Persistent Cookies)
These remember your preferences (e.g., login details or language) to enhance your experience.

You can instruct your browser to refuse cookies. However, some parts of the Service may not function properly without them.

How We Use Your Personal Data

We may use your Personal Data to:

Provide and maintain the Service
Manage your Account
Fulfill contracts and process purchases
Communicate with you (email, phone, SMS, notifications)
Send marketing communications (unless you opt out)
Respond to your requests
Conduct business transfers (mergers, acquisitions, restructuring)
Analyze data and improve our services, products, and marketing

Sharing Your Personal Data

We may share your information:

With Service Providers (for analytics, communication, support)
During business transfers
With Affiliates (who must comply with this Policy)
With business partners (for products or promotions)
In public areas when you share information
With your consent for other purposes

Retention of Your Personal Data

We retain Personal Data only as long as necessary to:

Fulfill the purposes outlined in this Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

Usage Data is generally kept for shorter periods unless required for security or legal reasons.

Transfer of Your Personal Data

Your data may be processed outside your country where data protection laws may differ. By using our Service, you consent to such transfers.

We take reasonable steps to ensure your data is securely handled and protected.

Your Rights

You have the right to:

Access your Personal Data
Correct inaccurate information
Delete your Personal Data
Request assistance with data management

You may update your information through your Account settings or contact us directly.

We may retain certain data if legally required.

Disclosure of Personal Data

Business Transactions

In case of merger, acquisition, or sale of assets, your data may be transferred. You will be notified before changes take effect.

Legal Requirements

We may disclose your data if required by law or if necessary to:

Comply with legal obligations
Protect Company rights or property
Prevent wrongdoing
Protect user or public safety
Protect against legal liability

Security of Your Personal Data

We use commercially acceptable measures to protect your Personal Data. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service does not target individuals under 13 years of age. We do not knowingly collect data from children under 13. If we become aware of such data collection, we will take steps to delete it.

If parental consent is required under applicable law, we may request verification before processing a child’s data.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their Privacy Policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: contact@lavenza.co.uk